Room 305
Game Plan
Rehearse a hard conversation before you have it. Coach Erin plays the other side, then shows the leader what landed and what to try differently.
For your leaders
Your leaders learn by doing, with a guide beside them.
Every room explains the why at the moment a leader needs it. Nobody has to lead alone, even in a company without an HR department.
The rooms your leaders use most
Best practice, taught at the moment it's needed.
Room 304
The Leadership Journey
Ninety days of support for a first-time manager, one stop at a time, from the first one-to-one to the first hard week.
The trailhead
Base Camp
The compliance foundations a new manager needs first, at the start of the Journey, with your state's rules read from the same reviewed source Road Trip uses.
Room 202
Back on Course
A leader's guide to performance management, from a first coaching conversation to a formal plan, with the conversation guide for the talk itself.
Room 301
In Bloom
Development plans built together with each employee, so each person grows into what's next, and the leader learns how to ask.
Room 501
Curtain Call
Performance and feedback as one season, from setting goals to the year-end review, with the review itself kept plain because employees read it.
The guide beside them
Nobody has to remember the right way. The room explains it.
A new manager rarely gets taught how to give feedback, document fairly or hold a hard conversation. In the hotel, the teaching sits inside the task.
- Every room explains the why
At each step, a plain line says what this is for and what good looks like, written the way I would say it across a table.
- Erin follows up
Two weeks after a coaching plan starts, Erin's Notebook asks the leader how the follow-up conversation went. A formal plan gets a check-in at two weeks and again a week before it ends.
- Every room knows when to call me
A complaint, a termination this week or a situation that has outgrown the room goes to the real Erin, the same business day.
Erin's NotebookA check-in for Priya, Shift Lead
Two weeks in
How did the follow-up conversation with Marcus go? A line or two is plenty, and I'll add it to his coaching notes.
Write a lineRehearse it in Game Plan
Sample company: Juniper Hill Dough Co. All people are fictional.
Choose your stay
Seats for your leaders come with Full Service.
Owner Plus
The app, for the owner
$29 a month
or $290 a year, with two months and a 30-minute session included. Starts with a 14-day free trial.
Ask Erin, your weekly Itinerary and the owner's rooms, on your phone. Opening with the app.
Join the app waitlistFull Service
The whole hotel, for you and your leaders
$149 a month
or $1,490 a year, with two months and a 30-minute session included
All 29 rooms on the web today and in the app when it opens, your leaders' seats, the Open Hour, and Questions for Erin.
Start on the web today