Small business support · The engagement

Dedicated Support for Your Business

Three stages, one road — find where the trouble actually lives, build the structure that fixes it, and keep it holding as you grow. Here's the whole walk, drawn end to end, so you know exactly where you are at every step.

Every stop on this road is a place to pause — you decide at each one whether we keep walking.

Stage iAbout one week

The Readiness Read

First, we find out where the trouble actually lives.

Before anyone commits to a build, a short, structured diagnosis. I look at how the work actually runs — the roles, the reporting, the policies, the quiet compliance worries — and put honest words to what's underneath. You leave with a clear picture and a recommendation, whether or not you go further with me.

  • iA kickoff conversation about what's felt off, then a structured look at how things really run
  • iiWritten findings — where the real fault sits, and what it's costing you
  • iiiA phased roadmap you keep, whoever does the fixing
  • ivA findings review with me, walking through it together

The Read is a flat fee, credited in full toward The Foundation if you decide to build.

Stage iiAbout five weeks

The Foundation

Then we build the structure that fixes it — once.

The structural work, in a fixed scope: we take the roadmap from the Read and put it right. Roles and reporting that make sense, policies that fit how you actually work, a compliance baseline that's up to code, and first-time managers who know what they're doing. Built to carry the next stretch of growth, not to sit in a binder on a shelf.

  • iOrg design and leveling, built with you — not delivered to you
  • iiPolicies and a handbook that match how you actually operate
  • iiiA compliance baseline across every state where you employ
  • ivA first-manager playbook, with coaching to go with it
  • vUnlimited Role Library through the engagement
Scope the Foundation with Erin
Stage iiiOngoing · three-month minimum

Fractional People Partner

Then we keep it holding.

Structure only proves itself in use. This is a steady, senior hand for the stretch after the build — measuring whether the changes are actually working, adjusting what isn't, and handling what the year throws at you. You have me as your dedicated consultant: two scheduled business days a month, and reachable in between.

  • iTwo scheduled business days a month, on site or remote
  • iiA dedicated consultant on call between visits — a person, not a queue
  • iiiA regular read on whether the new structure is holding, measured against what the Read first found
  • ivFirst call for whatever comes up — a hard termination, a new state, a first manager finding their feet
Scope the Fractional Partner with Erin
For the duration of your engagement

And the whole way, the Concierge rides along.

Every client on this road carries the Glover & Co. Concierge for the duration of the engagement — included from the first day of the Read. It's the working library behind the advisory work: the tools and templates I'd otherwise rebuild for you at senior rates, kept current so you don't have to wonder.

See what's inside the Concierge
  • iThe full tool & template library
  • iiThe Role Library — who does what, on record
  • iiiReviewed quarterly for compliance currency
  • ivThe Open Hour — one live hour with Erin, monthly

The road starts with a conversation.

No pitch — just a real look at what you're dealing with, and whether the first stage fits. Write to erin@gloverco.ai, or begin with the Read directly.

Every fee is flat and stated before work begins. Not legal advice — HR guidance; when a situation needs a lawyer, I say so plainly.